
30-Day Money-Back Guarantee

FREE 7-Day Trial
You can use the 7-Day Free Trial of our Virtual
Assistant services however you like! Now with the 7-Day Free Trial, you can even compare our services against any other Virtual Assistant company of your choice and then make an educated
decision!
Sign up in 60 seconds! You
can Upgrade, Downgrade or Cancel at anytime
Try any Plan to Get a
reliable Virtual Assistant FREE for 7 Days!
Paul McAllister, Owner of LacNantel.com
Heidi McCloskey, Senior Director of
TextileExchange.org
Andrew Saffer, Founder of Aish.org.au
Talha Bhatty, Founder of ThePremierTutors.org


© 2012 HYVA L.L.C.. All rights reserved.
Plans & Pricing
Have questions?
Call (877) 383-2648 OR Chat With Us!


"The Free 7-Day trial period really helped me to test out
the services before buying."
"I’m already saving time after just a few weeks of
working with H.Y.V.A.™"
"I recommend H.Y.V.A.™, I am sure they can help you
out!"
"I am a sincerely satisfied Customer of
H.Y.V.A.™"
Joe Daniel, Founder of
Football-Defense.com
Lassie Schou, Founder of MouseFlow.com
Mark Shandrow, Broker of Shandrow Group
Brokerage
Kristen Ford Founder of Shaman Financial Group,
LLC






You literally have no
Risks!



Want a Proven Way to
Reduce Your Daily Workload by 50% and Increase Your Productivity?
You get a 30-Day Money-Back Guarantee so
that if for any reason, you don’t like our Virtual Assistant services, We will issue you a full refund of your money!
How We Work For You

Frequently Asked
Questions and Answers
Does the FREE 7-Day Trial come with any limits?
No. Your FREE 7-Day Trial comes with all the full-features. All the Plans come with a
Dedicated Virtual Assistant and Project Manager, access to our Project Management tool for sending in all your requests, dedicated phone, email and chat support.
How does the FREE 7-Day Trial work?
Sign up for any plan and your Virtual Assistant will work the total amount of hours allowed
in that plan for free for the first 7 days. If you cancel your account within 7 Days of signing up your credit card will not be billed.
How does the 30-Day Money-Back Guarantee work?
Our 30-Day Money Back Guarantee is very simple and straightforward. If you aren’t 100%
satisfied with our service within 30 days, we’ll give you a full refund.
How do I get started and assigned my Virtual
Assistant?
All you have to do is choose a plan that meets your specific needs and sign up for a FREE
7-Day Trial. Enter in your credit card details and some information regarding what you need your Virtual Assistant to do for you. That’s it!
What happens after I sign up for the FREE 7-Day
Trial?
You will be contacted by one of our Project Managers immediately after you sign up and you
will be assigned a dedicated Virtual Assistant with the best skills and experience to handle your needs.
Will I get a dedicated Virtual Assistant?
Yes, you are assigned a dedicated Virtual Assistant who you will be able communicate in real
time with and hand all your tasks to. You will also get a dedicated Project Manager who will help to manage your Virtual Assistant on your behalf.
How do I communicate with my Virtual Assistant?
You can communicate with your Virtual Assistant in real time via our Project Management tool
that you will use to send in all your requests and view the results delivered. You also have the option of communicating via phone, email and instant chat.
How do I keep track of the work that is done for
me?
You will be sent reports on a daily basis at the beginning and end of the shift with the
tasks that you have assigned, time taken to complete each task, status of the task whether its completed or not and if not completed, the reason for that.
Can my Virtual Assistant work additional hours?
If you need your Virtual Assistant to work more hours than your plan allows, let us know
couple of days in advance so that we can meet your needs. You will be charged for the additional hours worked at the hourly rate of your plan.
What are your office hours?
Our office hours are from 9am – 8pm EST Monday through Friday. Let us know if you need
us to make any special arrangements regarding the time that your Virtual Assistant will be working on your behalf.
Where is my Virtual Assistant located?
Your Virtual Assistant is located in our facility in the Philippines, hence our affordable
pricing! Our company is headquartered in Germantown, Maryland USA.
What qualifications will my Virtual Assistant
have?
Our Virtual Assistants have different backgrounds each specializing in their chosen fields.
In all cases, each Virtual Assistant is fully conversant in English and has previous customer service experience.
Will my Virtual Assistant help me with personal
tasks?
Our goal is to take over all business tasks that are currently taking up your time so that
you can focus more on your Income Producing Activities. Your Virtual Assistant will only work on business related tasks that you need done regularly.
What types of payment do you accept?
Currently we accept Visa, Mastercard, and American Express. We do not accept PayPal, checks,
or purchase orders. We also do not take orders over the phone.
Are there any hidden or initial setup fees?
No. The prices you see above are all inclusive. There are no other hidden fees whatsoever.
There is also no initial setup fee whatsoever we promise!
What is your refund policy?
Our money back guarantee only lasts for 30 days. Should you cancel after the 31st day of
service and onwards we will only refund a prorated amount of the unused hours in your plan for that month.
Can I change plans or cancel my account at any
time?
Yes. You can upgrade or downgrade your plan easily online at any time. Although we would hate
to see you go, you can cancel your account at any time.
Am I locked into a long or short term contract?
There are no short-term or long-term contracts with our monthly plans. When we deliver the
results that you want and provide you with real value you will continue making use of our Virtual Assistant services and remain a client.
How does the monthly billing work?
Your credit card will automatically be charged on a monthly basis starting from a day after
the free 7-Day Trial period ends. Your account will automatically renew each month without prior notice, unless you cancel your membership.
Does my unused time roll-over to the next
month?
No, unused time expires at the end of your billing cycle.
What are your terms of service and privacy
policy?
Here are our Terms of Service and Privacy Policy.
Still not sure what plan
to choose? OR Do you have any more questions?
Call (877) 383 2648 or click this link
--->>> to Chat With Us. We are waiting speak with
you!
How safe is my data?
We have a highly secure data center keeping all of your data safe, backup and protected. Feel
free to send a legally binding Non-Disclosure Agreement for us to sign. We take all security and privacy issues very seriously.
Plans & Pricing